SHIPPING POLICY
CheckoutR Ltd
Last Updated: January 2026
FREE SHIPPING ON ALL ORDERS
We offer completely free shipping
on every order to every country
we deliver to. No minimum order
value required.
WHERE WE DELIVER
🇬🇧 United Kingdom
🇺🇸 United States
🇨🇦 Canada
🇦🇺 Australia
🇩🇪 Germany
🇪🇺 Europe (all EU countries)
DELIVERY TIMES
🇬🇧 United Kingdom
Standard: 3-5 business days
Express: 1-2 business days (£4.99)
🇺🇸 United States
Standard: 5-7 business days
🇨🇦 Canada
Standard: 7-10 business days
🇦🇺 Australia
Standard: 7-10 business days
🇩🇪 Germany
Standard: 5-7 business days
🇪🇺 Rest of Europe
Standard: 5-7 business days
Delivery times are estimates
from the date of dispatch.
They do not include weekends
or public holidays.
ORDER PROCESSING
All orders are processed within
1-2 business days of being placed.
Orders placed before 2pm GMT
Monday to Friday are processed
the same day.
You will receive a dispatch
confirmation email with your
tracking number once your order
has been shipped.
ORDER TRACKING
Once your order is dispatched:
- You receive a tracking email
- Click the tracking link
- Monitor your delivery in
real time
CUSTOMS AND IMPORT DUTIES
International orders (US, Canada,
Australia) may be subject to
customs duties and import taxes.
These charges are the responsibility
of the customer and are not included
in our product prices or shipping.
We declare all items at full value
on customs documentation as required
by law.
MISSING OR LOST ORDERS
If your order has not arrived
within the expected timeframe:
- Check your tracking link
- Check with neighbours and
in a safe place at your property - Contact us at:
support@checkoutr.com
We will investigate and resolve
any delivery issues within 5
business days.
DAMAGED IN TRANSIT
If your order arrives damaged
contact us within 48 hours:
Email: support@checkoutr.com
Include photos of the damage
We will send a replacement
immediately at no extra cost.
WRONG ADDRESS
Please ensure your delivery address
is correct before placing your order.
If you need to change your address
contact us immediately at
support@checkoutr.com
We can only change addresses before
your order is dispatched.
CONTACT US
Shipping questions?
Email: support@checkoutr.com
Response time: Within 24 hours
Monday to Friday