REFUND POLICY
CheckoutR Ltd
Last Updated: January 2026
OUR GUARANTEE
We stand behind every product we sell.
If you are not completely satisfied
with your purchase we will give you
a full refund within 30 days.
No questions asked.
HOW TO REQUEST A REFUND
Step 1:
Email support@checkoutr.com
within 30 days of receiving
your order
Step 2:
Include in your email:
Your full name
Your order number
Reason for return
(optional but helpful)
Step 3:
We will reply within 24 hours
with your return instructions
and prepaid return label
Step 4:
Post your item back to us
using the label we provide
Step 5:
Once we receive your return
we process your refund within
5-10 business days
REFUND METHOD
Refunds are returned to your
original payment method:
Credit/Debit Card: 5-10 business days
PayPal: 3-5 business days
Klarna: As per Klarna terms
WHAT CAN BE RETURNED
✅ Unused products in original packaging
✅ Opened products (30 day guarantee)
✅ Faulty or damaged products
✅ Incorrect items received
WHAT CANNOT BE RETURNED
❌ Items returned after 30 days
❌ Items damaged by misuse
❌ Digital products once downloaded
FAULTY OR DAMAGED ITEMS
If your item arrives damaged
or faulty contact us immediately
at support@checkoutr.com
We will arrange a free return
and send a replacement at no
extra cost or issue a full refund
including original shipping costs.
EXCHANGE POLICY
We currently do not offer direct
exchanges. To get a different product
simply return your item for a refund
and place a new order.
CONTACT US
Questions about your refund?
Email: support@checkoutr.com
Response time: Within 24 hours
Monday to Friday